Terms and Conditions

Terms & Conditions

EnergyShine Inc., (“EnergyShine”, “we”, “us”) created these Terms and Conditions which apply to your use of www.energyshineshop.com, and any related domains and their subdomains (the “EnergyShine Sites”) and to sales transactions made through the EnergyShine Sites. It also applies to your access of text, images, graphics, software, source code, applications, specifications, audio files, videos, articles, trademarks, logos and other information or content available through the EnergyShine Sites, including the “look and feel” and arrangement of such content (the “Content”).

Your use of the EnergyShine Sites and the Content, and your purchase of any products offered on the EnergyShine Sites, is conditioned on your acceptance of these Terms and Conditions and the Privacy Policy, which is incorporated into these Terms and Conditions by reference.  Please read these Terms and Conditions and EnergyShine’s Privacy Policy carefully. BY USING THE EnergyShine SITES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND BY OUR PRIVACY POLICY. If you do not accept these Terms of Use, you should immediately exit the EnergyShine Sites and discontinue your use of the Content.

These Terms and Conditions and the Privacy Policy were last updated on June 12, 2025. We reserve the right to revise these terms from time to time by posting an updated version on the EnergyShine Sites, without further notice to you.

Third Party Sites

The EnergyShine Sites may contain links to websites and other resources operated by third parties other than EnergyShine, including social media websites. We do not control these websites, and are not responsible for the content, products, services or information they provide. Your use of third party websites is governed by the terms and conditions and privacy policies of the third party.

Account Holder Eligibility and Responsibility

EnergyShine’s loyalty program is offered to all active and potential customers. You must be 18 years of age or older . If you create an account on behalf of a company/organization you agree to be the authorized representative of that organization.

It is the member’s responsibility to advise the company of any changes to their personal account contact information, such as name, address, telephone number(s) and/or email address. You represent and warrant that the information you provide to EnergyShine upon creating an account is yours personally and is not being shared with multiple people. As you will be responsible for all activity that occurs under your access credentials, you agree to use reasonable efforts to prevent unauthorized access to or use of the site and to preserve the confidentiality of your username and password, and any device that you use to access the site. You agree to notify us immediately of any breach in secrecy of your log-in information. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify EnergyShine by e-mail to energyshine.shop@gmail.com

Terms of Sale

By placing an order on the EnergyShine Sites, you offer to purchase the products listed in your order. You may check and correct any input errors in your order up until the point at which you submit your order to us on the checkout page. By submitting your order, you agree to pay for the Products you have ordered.

Online payment transactions are also subject to validation checks by your card issuer to verify your identity and ensure the security of the transaction. We do not control these checks and are not responsible if your card issuer declines to authorize payment for your order.

Order Confirmation

Once you have placed your order, we will send you an order confirmation to the email address you provide, confirming that your order has been received. All orders are subject to our acceptance. We retain the right to reject all orders at our sole discretion, including if: (a) products become unavailable, or (b) an order appears abnormal or suspicious. If your order is rejected, we will provide you with written notice and a refund or credit.

Product Availability and Price

We cannot guarantee the availability of products listed on the EnergyShine Sites and we reserve the right to discontinue, replace, restock, add or change any product at any time. The product you receive may vary slightly from the photographs on the EnergyShine Sites for technical reasons, including your screen’s display capabilities, or due to minor modifications to the products. You will not be entitled to a return based solely upon immaterial variations from the photographs on the EnergyShine Sites.

The price charged for a product is the price quoted on the EnergyShine Sites when you place your order. We may change prices at any time without notice to you, and you will not be entitled to a partial or complete refund by virtue of any change in price that occurs after you have placed your order.

Sales tax will be added to your order where required by law. Shipping charges may also apply in certain circumstances, such as if your order is below the threshold for free shipping, if you are shipping outside of Canada and the contiguous US States or if you request express shipping. You will have an opportunity to review these charges before placing your order. Your bank or credit card company may also charge you additional fees. If you ship a product internationally, your order may be opened and inspected by customs authorities and may be subject to import duties and taxes when your delivery reaches its final destination. By placing your order, you accept and agree to pay all taxes, transaction fees and shipping charges associated with your order. 

Delivery

Your order will be delivered to the shipping address indicated when the order was placed. We will make reasonable efforts to fulfill your order by the estimated delivery date stated in our shipping policies within our Help Center. Delivery within these timeframes is not guaranteed, and we are not responsible for any delays caused by any circumstances outside our reasonable control, including weather, strikes, acts or war or terror, errors or omissions by third parties, errors or omissions by you, or the decreased availability of transportation services.

If you would like to return or exchange a product, you will be subject to our return policy. More information about our return policy and shipping practices can be found on our Help Center page on the EnergyShine Sites. These policies and practices are expressly incorporated into these Terms and Conditions by reference. Nothing in these Terms and Conditions affects your legal rights under applicable consumer protection laws.

Discount Codes

Discount Codes are not redeemable for cash, are non-transferrable, and are only redeemable to purchase EnergyShine merchandise from our online store. Only valid discount codes provided or promoted directly by EnergyShine will be honored at checkout. Discount codes supplied or promoted by third parties unauthorized by EnergyShine (including any unauthorized third party websites) will not be considered valid. Each discount code issued is only valid for one use per account holder and is subject to any additional terms and conditions as stated in the original offer. Certain merchandise may be excluded from the use of discount codes upon checkout. Discount codes must be applied at the time of checkout. Should you need to reach out to have a discount code

retroactively applied due to a checkout error, make your request in writing to energyshine.shop@gmail.com and the request may be approved or denied at the sole discretion of EnergyShine. EnergyShine reserves the right to disable any and all discount codes during sales and site-wide promotions.

Reward Points 

Reward Points (herein “Points) have no real world cash value and cannot be redeemed for cash. These are loyalty rewards earned through purchases and interactions with our brand and can only be redeemed as a discount on online orders. Points can only be earned via legitimate means and are therefore not valid unless earned in strict compliance with the requirements as established and intended by EnergyShine. Members may not attempt to earn points by any exploitative means (including without limitation, by using any script, bot or other automated means). EnergyShine reserves the right to revoke points and deactivate member accounts in instances where the loyalty program was exploited, or after the account has been inactive for a period of time of one year or more.